Lv918 Terms and Conditions – Clear & Transparent Platform Rules

1. Acceptance of Terms

By accessing, registering, or using any part of the lv918 platform — whether via the website or mobile app — you acknowledge that you have read, understood, and agree to be fully and unconditionally bound by these Terms and Conditions.

These Terms and Conditions should be read together with the lv918 Privacy Policy and our Responsible Gaming Guide, both of which form part of the overall agreement between you and the lv918 platform. If you do not agree with any part of these terms, you are advised not to use the lv918 platform.

2. Account Eligibility

To register and use lv918 services, you must meet all of the following requirements without exception:

• At least 18 years old or the age of majority as defined by the laws of the country or region where you reside, whichever is higher.
• Not residing in a country or region where participation in online gambling activities is prohibited under local law.
• Having full legal capacity to enter into a legally binding agreement.
• Not registered as a self-excluded player on any gambling platform or national exclusion programme.
• Acting on your own behalf and not as an agent or representative of any third party.

3. Registration & Account Management

Each user is only permitted to have one (1) active account at lv918. Registering multiple accounts, whether using different names, phone numbers, email addresses, or other information, is strictly prohibited and may result in all such accounts being suspended or permanently closed.

During registration, you are required to:

• Providing accurate, complete, and up-to-date information including your full name, phone number, and valid email address.
• Submitting identity verification documents (KYC) when requested by the lv918 team for account verification and withdrawal processing.
• Updating your personal information whenever changes occur, especially your phone number and banking details used for withdrawals.

You are fully responsible for keeping your account password confidential. lv918 will not be liable for any losses arising from your failure to protect your login credentials. If you suspect unauthorized access to your account, please contact lv918 support immediately.

4. Deposit & Fund Withdrawal

Lv918 supports a wide range of payment methods popular among Malaysia users, including DuitNow, FPX, TNG eWallet, GrabPay, and Boost. All transactions are processed through secure, encrypted payment channels.

• Minimum Deposit: RM10 per deposit transaction.
• Minimum Withdrawal: RM30 per withdrawal request.
• Withdrawal Processing Time: 5 to 15 minutes for standard withdrawals; withdrawals requiring additional review may take up to 24 working hours.
• KYC Verification: Withdrawals exceeding a certain limit require full identity verification before they can be processed.

Lv918 reserves the right to suspend or reject any withdrawal request that raises suspicion of fraud, money laundering, or a violation of any stated terms. In such situations, lv918 reserves the right to request additional supporting documents before approving any withdrawal.

5. Bonuses & Promotions

All bonuses and promotions offered by lv918 are subject to specific terms stated on their respective promotion pages. The rollover/wagering requirement associated with each bonus must be met before any withdrawal from that bonus balance is permitted.

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion terms.
• Lv918 reserves the right to cancel or modify any promotion at any time without prior notice.
• Using multiple accounts to claim the same bonus constitutes fraud and may result in the closure of all accounts involved.
• Bonuses are non-transferable between accounts and have no direct cash value without meeting the applicable wagering requirements.
• Lv918 reserves the right to review and reverse any bonus that has been awarded if the eligibility requirements are found to have not been met.

6. Betting Rules & Gameplay

All bets placed on lv918 are final once confirmed by the system. Users are responsible for ensuring the accuracy of each bet before confirmation. lv918 will not accept any cancellation request for a confirmed bet except in situations specifically stated in the game rules.

• Sports Betting: Odds may change until a bet is fully confirmed. Live (in-play) betting is subject to availability and system decisions during the match.
• Casino & Games: All game outcomes are determined by a Random Number Generator (RNG) that has been certified and independently audited to ensure fairness.
• Fish Shooting: Any credits used during gameplay are non-refundable. Game results are final.
• Bets placed over an unstable or interrupted internet connection are entirely at the user's own risk.

Lv918 reserves the right to void bets and/or adjust winnings payouts in the event of a technical error, odds inaccuracies due to a system fault, or clear evidence of manipulation. lv918's decision in such matters is final and binding.

7. Responsible Gaming

Lv918 is fully committed to responsible gaming practices. We provide a range of self-control tools to help members maintain healthy playing habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss Limit: Set a maximum loss amount within a specified time period.
• Cool-Off Period: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Sign up for long-term self-exclusion if you feel you need an extended break.
• Reality Check: Receive periodic reminders about the time spent and amount wagered during your gaming session.

If you or someone you know shows signs of a gambling problem, we encourage you to seek professional help. The lv918 support team is available to help you activate any of the self-control tools mentioned above whenever you need them.

8. Privacy & Data Security

Lv918 takes the protection of each member's personal data seriously. All information you provide to us is stored and processed in accordance with the lv918 Privacy Policy, which is available on the page Privacy Policy ours.

• Your personal data will not be sold or shared with third parties for marketing purposes without your consent.
• All financial transactions are protected by 256-bit SSL encryption.
• Lv918 uses two-factor authentication (2FA) technology to protect member accounts from unauthorized access.
• Your data may be shared with relevant authorities if required by law or court order.

9. Account Suspension & Closure

Lv918 reserves the right to suspend or close a user's account at any time without prior notice if:

• The user is found to have violated any of the terms stated in this document.
• The user provided false or misleading information during registration or KYC review.
• Suspicious activity has been detected, including attempts at money laundering or fraud.
• The user registered multiple accounts to exploit the bonus or promotion system.
• Use of automated software, bots, or other tools to manipulate games or the system.

Users also have the right to close their own account at any time by contacting the lv918 support team. Any valid account balance will be returned after review and identity verification have been completed.

10. Liability Limits

Lv918 shall not be liable for any loss or damage — whether direct or indirect — arising from:

• Service disruptions due to scheduled or unscheduled system maintenance.
• Technical failures or internet connectivity issues on the user's end.
• Game or betting outcomes that have been officially confirmed by the system.
• Unauthorized access to a user's account resulting from the user's negligence in safeguarding their password.
• Any losses arising from use of the platform in violation of these terms.

11. Amendment of Terms

Lv918 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at our sole discretion. Any amendment takes effect immediately upon being published on this page.

We will endeavor to notify users of material changes via in-app notices or registered email. However, it is your responsibility to check this page periodically to ensure you are always aware of the latest version of lv918's Terms and Conditions.